Simple, dependable and just a little more personal.
With Fidelio, you get clear answers, real support, and coverage that actually works for your life. Whether you’re using your benefits for the first time or need help understanding a claim, we’re here with guidance that’s fast, personal, and easy to trust.
You Matter.
As a Fidelio member, you’re never just a policy number. You’re part of our community, and we’re here to make dental insurance easy and reassuring for you. We know dealing with insurance can be confusing and frustrating – that’s why we’ve built our member experience around what you need – a simple and complete care experience.
Our Member Promise: You will always be treated with honesty, empathy, and respect. Dental care is personal, which is why we’re with you to make sure you get the most from your benefits. If something isn’t right, we’ll work to make it right – that’s our commitment to you.
What can I expect as a Fidelio member?
- Clear, Simple Benefits: We explain your coverage in plain language, so you always know what’s covered. Have a question about a procedure or bill? Ask us — we’re here to help.
- Real Human Support, Fast: You talk to real people, not bots. Our team answers quickly and resolves most issues the same day — from finding a dentist to understanding a claim.
- Freedom to Choose & Save: Choose from thousands of in-network dentists and pay lower, pre-negotiated rates. If your dentist isn’t in our network, we’ll reach out to bring them in.
- Digital Tools for Convenience: Log in anytime to check coverage, review claims, and find in-network dentists — all in one secure member portal.
